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Frequently asked questions about the MEDDI app
Why is it necessary to fill in all information completely and truthfully during registration?
What are the supported internet browsers?
What do I need for the application to work on the Internet browser on the computer?
Why is my camera not working during a video call?
Why is my microphone not working during a video call?
How to report a problem with the MEDDI app?
How do I download the app for Android?
What are the supported Android devices?
How do I download the iOS app?
What are the supported iOS devices?
Where can I find the text of the General Terms and Conditions for the use of the application?
How do I add my child to my account?
Why should I fill in the birth number?
Why should I fill out a health card?
My mobile phone has been stolen, how do I prevent access to data in the app?
Can I register multiple accounts at once?
Is it possible to delete my registration/user account?
Why can't I find my doctor when I want to contact him?
How long does it take to process my request?
Does the MEDDI app replace a medical examination?
Are MEDDI app services charged?
Where can I find an eRecipe?
Is it possible to change the username, email, name of family members, etc.?
How do I request a forgotten password?
Can a doctor refer me to a specialist?
How do I receive a medical report?
What is the MEDDI app for?
What are the benefits of using the MEDDI app?
How will I know that my request has been processed and delivered to the doctor?
Is it possible to use MEDDI app services without registration?
I have a specific question, who should I contact?
Frequently asked questions about the MEDDI MD application
Why is it necessary to fill in all information completely and truthfully during registration?
How do I set up calls and video calls?
What are the supported web browsers?
What do I need for the application to work on the Internet browser on the computer?
Why is my microphone not working during a video call?
Why is my microphone not working during a video call?
How to report a problem with MEDDI MD?
How do I download the app for Android?
What are the supported Android devices?
How do I download the iOS app?
What are the supported iOS devices?
Where can I find the text of the General Terms and Conditions for the use of the application?
Does the MEDDI app and MEDDI MD comply with the GDPR regulation?
Is using this app safe from medical confidentiality?
How do I add or change a doctor's workplace in MEDDI MD?
How long after the request has been entered by the patient should I contact the patient at the latest?
Is there a charge for the MEDDI MD application?
How can I edit a stamp I have uploaded?
How to report the action performed in the MEDDI MD application to the relevant health insurance company of the patient?
I have a specific question, who should I contact?
Try MEDDI for yourself
Installing and setting up the app is a matter of a few clicks. So why waste time?
