How can we help you?

Why is it necessary to fill in all information completely and truthfully when registering?

What are the supported web browsers?

What do I need for the application to work on a web browser on my computer?

Why doesn't my camera work on video calls?

Why doesn't my microphone work on a video call?

How do I report a problem with the MEDDI app?

How do I download the Android app?

What are the supported Android devices?

How do I download the iOS app?

What are the supported iOS devices?

Where can I find the General Terms and Conditions for the use of the app?

How do I add my child to my account?

Why should I fill in my birth number?

Why do I have to fill in a health card?

My mobile phone has been stolen, how do I prevent access to the data in the app?

Can I register multiple accounts at once?

Is it possible to delete my registration/user account?

Why can't I find my doctor when I want to contact him?

How long does it take to process my request?

Does the MEDDI app replace a medical examination?

Is there a fee for MEDDI app services?

Where can I find an ePrescription?

Is it possible to change the username, email, family members, etc.?

How do I request a forgotten password?

Can my doctor give me a referral to a specialist?

How do I get a medical report?

What is the MEDDI app for?

What are the benefits of using the MEDDI app?

How will I know that my claim has been processed and delivered to the doctor?

Can I use the MEDDI app without registering?

I have a specific question, who should I contact ?

Why is it necessary to fill in all information completely and truthfully when registering?

How do I set up calls and video calls?

What are the supported web browsers?

What do I need for the application to work on a web browser on my computer?

Why doesn't my microphone work on a video call?

Why doesn't my microphone work on a video call?

How do I report a problem with MEDDI MD?

How do I download the Android app?

What are the supported Android devices?

How do I download the iOS app?

What are the supported iOS devices?

Where can I find the General Terms and Conditions for the use of the app?

Does the MEDDI app and MEDDI MD comply with the GDPR?

Is it medically safe to use this app?

How do I add or change a physician's office in MEDDI MD?

How long after the patient has made the request should I contact the patient at the latest?

Is there a fee for the MEDDI MD app?

How can I edit a stamp I have uploaded?

How do I report an action performed in MEDDI MD to the patient's respective health insurance company?

I have a specific question, who should I contact ?